Suggestion - when bugs posted in bugs@ are resolved, post a followup/reply to bugs@
wa1ter at myrealbox.com
Tue Sep 7 16:23:15 PDT 2004
On Tue, 7 Sep 2004, Matthew Dillon wrote:
> Yah yah, I know we have bugzilla..
Hmm. I wasn't aware of it -- I must've been drunk or asleep the day it
was announced. I just revisited the DFly website and I couldn't find any
mention of the bugzilla site (?)
> ...I have had several bad experiences
> over the years attempting to report bugs to other projects and...
> wondering whether they even want people to report bugs.
I reported an obvious bug to <name-witheld> open-source OS a couple of years
back and got such a warm welcome from the team leader that I lost interest
in their work. I got an off-list email apology the next day from one team
member who forgot (several months earlier) to commit the fix for the bug I
I'll never forget that lesson -- don't leave you own audience too scared
or humiliated to fix errors and ommissions. I do believe that the
<unnamed project>'s 'one remote exploit in over eight years' could have
been caused by some poor shlub who was afraid to speak up when he should
have--or because lusers get tired of being abused when they report bugs.
I really do appreciate the friendly and constructive atmosphere surrounding
this project -- just one of *many* reasons it has done so well up 'til now,
and will continue to do even bigger things in the future.
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